How to Reduce the Risk of Compensation Claims From Beauty Salon Staff and Customers

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After I had an accident and had to spend some time in the hospital, I decided that it was time to make a will and do some estate planning. After all, you never know what is around the corner, and I would hate for a family member to miss out on inheriting from me if I were to suddenly pass away. I worked with a lawyer to draft a will. We then discussed the various ways I could arrange my estate. I had been worried that I wouldn’t understand the different legal terms, but my lawyer took the time to carefully explain them. I am now much happier knowing that everything is in place. I decided to set up this blog to offer tips to other people who are in the process of planning their estate.

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How to Reduce the Risk of Compensation Claims From Beauty Salon Staff and Customers

19 December 2016
 Categories: Law, Blog


The customers who visit your beauty salon probably don't think of it has a dangerous place. After all, beauty salons are comfortable places people go to for a little relaxation and pampering. However, as a nail technician or beautician, you will have to deal with a whole host of potential dangers. Your first thought when working is no doubt the safety of your clients. However, it is also important that you take steps to protect yourself from compensation claims from your staff and customers for injuries sustained in your salon. Below is a guide to some common workplace accidents which can occur in a salon and the steps you can take to avoid them.

Slips, Trips and Falls

The floor of a salon can quickly become covered in hair clippings, water and other beauty products,  creating the ideal conditions for your staff or customers to slip and fall. You should ensure that the floor is swept and mopped on a regular basis to eliminate the potential for an accident. If a liquid spills onto the floor, you should immediately put out a warning sign or cone to alert your customers to the hazard before dealing with the spillage. You should also instruct your staff to wear non-slip footwear at all times. 

Chemical Injury

The chemicals used to perm and colour hair, to paint nails and to exfoliate skin can all cause burns if they are not handled or applied properly. You should ensure your staff and customers always wear gloves, eye protection, face masks and other appropriate personal safety clothing when using these chemicals. If chemicals are not stored properly, they may mix, releasing dangerous gas which can damage the throat and lungs. You should ensure that all chemicals are properly labelled and securely stored.

Sprains and Strain

When working in a salon and performing treatments on customers, your staff will often have to make a large number of repetitive motions throughout the day. These repeated motions can lead to sprains and strains in the fingers, wrist, elbows and shoulders of your staff. 

You should educate your staff on how to perform stretches and exercises which can help to alleviate any discomfort and prevent serious muscular injury. To prevent poor posture among your staff, you should also ensure that the chairs and tables used to treat customers are the correct height.

If a member of your staff or a customer complains that they have been injured in your salon, they may seek compensation. If this occurs, it is important that you seek legal advice. A lawyer will be able to help you to collect evidence and demonstrate to the court that you have taken all reason precautions to prevent accidents and injuries.